Frequently Asked Questions

ABOUT US

We are in Madrid , Barcelona , Malaga , Valencia… y Seville... ¡Y abriremos próximamente en Bilbao! We are also in other European cities. You can contact us in case of doubt.

In box2box we offer an excellent door-to-door storage service. We don't say it, our customers say it.

MY BELONGINGS

You can request the delivery of part of the totality by email or by calling 600 277 330. The first partial delivery is totally FREE!
Our Customer Service team will help you through the whole process! You can contact us by mail or by calling 600 277 330.

SECURITY

For security reasons, we only allow access to our staff. We take care of your stuff! In case of emergency, you can call us at 600 277 330 and we will resolve it as soon as possible!
Of course! Safety for us comes first. We have a 24-hour surveillance system connected to a central, and only authorized personnel can access it.

RATES

Our Customer Service team will help you through the whole process! You can contact us by email or by calling 600 277 330.

The price of the storage room varies depending on the m² of storage. In our page of prices you can find the prices per m² that we have, in addition you can communicate our team of attention to the client who will solve all your doubts and will help you in the whole process. You can contact us by email or by calling 600 277 330.

STORAGE AND PACKAGING

You don't have to do anything. But, if you want to give us a hand, you can group your smaller objects and dismantle the furniture that requires it for transport.
For obvious reasons, we cannot take care of animals, perishable food or those objects that cannot be at room temperature or that need specific care. Nor do we store weapons, explosives, or illegal items.
In box2box we also supply packing material. And whatever else is needed. If you have any questions, you can contact us by email or by calling 600 277 330
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